Payment Methods
You can make your payments directly in cash, by bank transfer, Paypal and credit or debit cards. If you have a Paypal account, you can pay comfortably and safely.
For this you can access the virtual store www.umhu.com.mx and choose Paypal as a payment method, or if you prefer simply request our Paypal address and make the payment directly. You can pay with your credit or debit card at our mobile terminal or directly at www.umhu.com.mx. Transfers require between 24 and 48 working hours for approval depending on the entities involved in the process.
No, the charges that are generated by the card payment are assumed by us, we do this in order to offer you the best and most comfortable payment experience.
Guarantees and Returns
If at the time of receiving the design you found any imperfection, contact us immediately via phone, WhatsApp, or e-mail, indicating the problem, and we will review the case to give you a solution.
The furniture has a 1-year warranty for manufacturing defects (DOES NOT apply to electrical systems and lighting) not attributable to the normal use and deterioration of the furniture.
The return policy consists of two phases:
1.-MANUFACTURING DEFECTS
It is the responsibility of the client to check that the furniture is in good condition, in case the furniture presents a manufacturing defect or blow, he has to let the personnel know who is making the delivery at that time, with which a photographic report of the same and if applicable, make the refund, if the payment was made in advance of the delivery either by online payment or electronic transfer, the payment will be returned within the next seven business days.
2.-DELIVERY OUTSIDE THE ESTIPULATED TIME
If the furniture is not delivered within the stipulated period once the order has been placed and you have not received any notification from UMHU of any delay in delivery attributable to the delay in the supply of materials or manufacturing, within a period of no more than 3 weeks as maximum term, the client can request a refund of 100% of the payment, UMHU must make the refund within a period of no more than seven business days.
Product Information
We have a Showroom where you can see our products, the finishes and the quality with which we manufacture.
How It Works
Contact us today!
The materials with which we work are of the highest quality, and the characteristics are described in each design, if you need more information, contact us via mail, whatsapp or on our social networks.
It includes the assembly and installation of the furniture and its components in your home, in CDMX and Valle de México.
It includes transportation, ascent to the home up to 2 floors if there is no freight elevator and assembly.
If the place of delivery requires maneuvering or flying the furniture, notice must be given to UMHU via mail to: info@umhu.mx, before placing the order and it will be quoted separately.
You can see the updated online UMHU catalog on our website, each model includes a description of its characteristics and measurements. Click here to View the UMHU Catalog.
Or if you prefer, you can request to send the Catalog in downloadable format, indicating your interest in the following form:
Orders and Deliveries
Write us or send us a WhatsApp at +52 1 55 68983894, to see particularly your case and the best way to achieve it.
It includes transportation, ascent to the home up to 2 floors if there is no freight elevator and assembly.
If the place of delivery requires maneuvering or flying the furniture, notice must be given to UMHU via mail to: info@umhu.mx, before placing the order and it will be quoted separately.
Yes, contact us in advance to coordinate the day and time. In prevention of traffic situations or any possible delay, always consider availability of 2 hours.
In parts in stock we deliver between 3-4 business days. For parts that require fabrication, delivery is between 3-4 weeks. During these processes we keep in touch so that you always know the status of your order and delivery date.
Our manufacturing times are 3 to 4 weeks.
Purchase Process
We have a Showroom where you can see our products, the finishes and the quality with which we manufacture.
How It Works
Contact us today!
The purchase can be made at:
Website www.umhu.com.mx: By clicking on the icon that appears next to the chosen product, it is added to the shopping cart. At any time, you can delete items or continue adding more until you start the final purchase process for the selected products.
To place an order, in addition to providing your personal information, delivery address and billing, you must choose a payment method among those available. Once the purchase is confirmed, you will receive an email with the summary of your order.
Directly by communicating with UMHU via WhatsApp or email: Tell us the design you want to acquire, with your name, address and contact telephone number. You can pay in cash, check, bank transfer, or with a credit / debit card via Paypal or with our mobile terminal.
Contact us now at +52 1 55 34975647 or at info@umhu.mx
Yes, contact us in advance to coordinate the day and time. In prevention of traffic situations or any possible delay, always consider availability of 2 hours.
In parts in stock we deliver between 3-4 business days. For parts that require fabrication, delivery is between 3-4 weeks. During these processes we keep in touch so that you always know the status of your order and delivery date.
Our manufacturing times are 3 to 4 weeks.
